Privacy Policy

1 · About This Policy

For any questions about this policy, contact us at support@parrot-languages.com.

2 · Information We Collect

Account data: email address and a display name you choose at sign-up.

Learning data: your selected target and home languages, vocabulary collections, custom stories, flashcard review history, and spaced-repetition scores.

Usage data: feature interaction counters (e.g. number of AI lookups and translation requests made in the current billing period), used solely to enforce service limits.

Technical data: device type, operating system version, and IP address — collected automatically by our infrastructure provider for security and reliability purposes.

Notification preference: whether you have enabled word-reminder push notifications.

3 · Legal Basis for Processing

For users in the European Economic Area (EEA), we rely on the following legal bases:

• Contract performance — to provide your account and deliver the service.
• Legitimate interests — to maintain security, diagnose technical issues, and improve the app.
• Consent — to send push notifications. You may withdraw consent at any time in your device Settings.
• Legal obligation — where required by applicable law.

4 · How We Use Your Information

We use your information to:

• Deliver and personalise the language-learning experience.
• Enforce fair-use limits on AI and translation features.
• Send word-reminder push notifications (only with your permission).
• Diagnose technical issues and improve the app.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

5 · In-App Purchases & Payments

All subscription payments are processed by Apple via In-App Purchase (StoreKit). We never receive or store your payment card details. Please refer to Apple's Privacy Policy for details.

6 · Push Notifications

Word-reminder notifications are scheduled entirely on-device and do not transmit personal data to our servers. You can disable them at any time in Settings → Notifications → parrot.

7 · Third-Party Providers & International Transfers

parrot relies on the following sub-processors. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses:

8 · Data Retention

Your data is retained for as long as your account remains active. You may delete your account at any time from the Settings screen; all associated personal data will be permanently removed from our systems within 30 days, except where retention is required by law.

9 · Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (right to be forgotten).
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent for notifications without affecting prior processing.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@parrot-languages.com. We will respond within 30 days.

10 · Children's Privacy

parrot is not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at support@parrot-languages.com and we will delete it promptly.

11 · Changes to This Policy

We may update this policy from time to time. Material changes will be communicated by updating the date at the top of this document. Continued use of the app after changes are posted constitutes acceptance of the revised policy.

12 · Contact

For any privacy-related questions, data requests, or complaints, please contact us at support@parrot-languages.com. We aim to respond within two business days.